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Common Capabilities

We enable seamless operations across Vivriti through a common layer of capabilities built for accuracy and compliance. By standardising communication, documentation, and system integrations, we reduce manual effort, improve transparency, and ensure that every product and team operates on a dependable, scalable foundation.

Communication Engine

Delivering the right message, to the right audience, at the right time

Built for the Fintech ecosystem, the Communication Engine is a robust internal platform that streamlines and automates messaging across financial workflows. It ensures timely, secure, and context-aware communication between systems, teams, and customers — delivering precision and reliability at scale.

whoisit

Who is it
for?

Key features

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01

Multi-Channel Delivery

  • Supports email, SMS, push notifications, and in-app messaging.
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02

Event-Driven Architecture

  • Triggers communications automatically based on real-time financial events and workflows.
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03

Template Management

  • Centralised control over message formats, branding, and personalisation.
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04

Audit and Compliance Logs

  • Tracks every communication for regulatory and operational transparency.

Value delivered

Operational Efficiency

Reduces manual intervention and ensures consistent messaging across platforms.

Improved Customer Experience

Delivers timely and relevant updates, enhancing trust and engagement.

Scalability

Handles high volumes of communication without compromising performance.

Regulatory Compliance

Maintains a clear audit trail for all communications, supporting internal and external audits.

Customization and Control

Empowers teams to tailor messages while maintaining brand and policy integrity.